olread9.txt -------------------------------------------------------- MICROSOFT OUTLOOK 2000 SR-1 README FILE February 2000 (c) Microsoft Corporation, 2000. All rights reserved. --------------------------------------------------------- This document provides late breaking or other information that is relevant to Outlook 2000 SR-1, and is current as of the date above. After that date, you may find more current information and resources on the Microsoft Office Update Web site, available from the Help menu by clicking Office On The Web. Additional information, including network and administration issues, can be found on the Office Resource Kit Web site at: http://www.microsoft.com/office/ork/ For further technical information on Outlook, please search Microsoft Product Support Services' collection of technical information, found on the Support Online Web site at: http://support.microsoft.com/support/ ------------------------ How to Use This Document ------------------------ To view the Readme file on-screen in Windows Notepad, maximize the Notepad window. On the Edit menu, click Word Wrap. To print the Readme file, open it in Notepad or another word processor, and then use the Print command on the File menu. -------- CONTENTS -------- INSTALLING MICROSOFT OUTLOOK 2000 SR-1 * Disable Virus Protection Before Running Setup * Using Punctuation Characters in Folder Names During Setup May Cause Problems * Minimum System Requirements for Microsoft Outlook 2000 SR-1 * Need to Run Outlook to Complete Setup * Prompt for CD Key When Setting Up Outlook 2000 SR-1 from Administrative Installation * Unexpected Message During Installation * Installing Outlook 2000 SR-1 Without Removing the Beta 2 Build of Office 2000 * Outlook 2000 SR-1 Shortcut on the Programs Menu Varies According to Your Operating System * Support for the Euro * Updated Crypto Service Provider (CSP) for Outlook 2000 SR1 WORKING WITH MICROSOFT OUTLOOK 2000 SR-1 * Creator Program Must Be Installed to Import NetManage ECCO Pro and Lotus Organizer Files * NetMeeting Online Collaboration Feature Requires Windows NT Version 4.0 with Service Pack 4 * Windows Terminal Server Returns Message "You have called your own computer" When Using NetMeeting * Saving a Calendar as a Web Page Creates a New Folder * Uninstalling Outlook 2000 SR-1 on the Same Computer Running the Exchange Server Causes the Exchange Event Service to Not Restart * Importing Private Mailing Lists from cc:Mail DB8 Post Office Results in Incorrect Addresses * cc:Mail Post Office Requires VIM Files in the Path Statement * Voting Buttons Do Not Appear in Outlook 98 Clients * Unable to Import High-Encryption Certificates * Entries in Distribution Lists from the Microsoft Exchange Personal Address Book Are Not Imported to Outlook Contact Distribution Lists * Colors May Not Display Correctly on 256-Color Monitors MICROSOFT OUTLOOK 2000 SR-1 HELP ISSUES * Outlook Automatically Upgrades Microsoft At Work fax Program * Obtaining Microsoft Office 2000 Proofing Tools * QuickFind Box MICROSOFT WINDOWS CE ISSUES * Changing E-mail Configurations When Windows CE Is Docked Results in Problems * Direct Booking of Resources Not Supported in Outlook Meeting Requests * Distribution Lists Not Supported in Outlook Meeting Requests MULTILINGUAL ISSUES * Inconsistent Date Format Between Various International Versions ISSUES FOR RIGHT-TO-LEFT LANGUAGE FEATURES * Printing Right-to-Left Languages * Copying Names When the Text Language Does Not Match the Keyboard Language * Signatures Display Improperly in Some Fonts ISSUES FOR ASIAN LANGUAGE FEATURES * Possible Display Problems When Using Multiple Asian Fonts ISSUES FOR MICROSOFT VISUAL BASIC FOR APPLICATIONS * Security Warning Issued for Code Created by the User * Order of Events * Close Event * Reminder Event * Startup and Quit Events * Add Method (CommandBars Collection) * CreateItem Method * Context Property (CommandBar Object) * Selection Property * Default Language for Visual Basic Editor and Microsoft Script Editor * New Properties (VBA) * Use F3 to Find Next Text Occurrence in the Code Window SCRIPTING, HTML, AND OTHER PROGRAMMING ISSUES * System Event Notification System * HTML Reference Documentation * Internet Explorer Versions and Editing HTML * "Topic Not Found" Topic (Microsoft Script Editor) _________________________________________________________ INSTALLING OUTLOOK 2000 SR-1 Disable Virus Protection Before Running Setup --------------------------------------------------------- Some virus protection programs, such as VSafe.com and Norton AntiVirus AutoProtect, can interfere with the Microsoft Outlook 2000 SR-1 Setup program. If you use a virus protection program on your computer, disable it before running Setup. (Don't forget to re-enable the virus protection program after Setup is complete.) Using Punctuation Characters in Folder Names During Setup May Cause Problems --------------------------------------------------------- Do not use a comma (,), single quotation mark ('), or exclamation point (!) in the name of the folder where you install Microsoft Outlook 2000 SR-1. It is recommended that you use the default folder or use only letters and numbers in folder names. Minimum System Requirements for Microsoft Outlook 2000 SR-1 --------------------------------------------------------- To use Microsoft Outlook 2000 SR-1, you need: * PC with a Pentium 75 MHz or higher processor * Microsoft Windows 95 or later operating system, or Microsoft Windows NT Workstation operating system version 4.0 with Service Pack 3 or later * For Windows 95 or Windows 98: - 16 MB of RAM for the operating system, plus an additional 8 MB of RAM for Microsoft Outlook * For Microsoft Windows NT Workstation operating system version 4.0 with Service Pack 3 or later: - 32 MB of RAM for the operating system, plus an additional 8 MB of RAM for Microsoft Outlook * For Microsoft Windows NT Server operating system version 4.0 with Service Pack 3 or later: - 64MB for the operating system, plus an additional 8 MB of RAM for Microsoft Outlook * Available hard-disk space (Number indicates typical installation. Your hard-disk usage will vary depending on configuration. Choices made during Custom installation may require more or less hard-disk space): - Typical installation: 153 MB * CD-ROM drive * VGA or higher resolution monitor; Super VGA recommended * Microsoft Mouse, Microsoft Intellimouse, or compatible pointing device Additional items or services required to use certain features: * 9600 baud modem; 14,400 or higher baud recommended * Multimedia computer required to access sound and other multimedia effects * Microsoft Mail, Microsoft Exchange, Internet SMTP/POP, IMAP4, or other MAPI-compliant messaging software required to use e-mail * Microsoft Exchange Server required for certain advanced collaboration functionality in Outlook * Some Internet functionality may require Internet access and payment of a separate fee to a service provider Need to Start Outlook to Complete Setup --------------------------------------------------------- Outlook setup is not complete until you start Outlook the first time. Do not install add-ins, change mail support options, send mail from other programs, or change Mail & Fax settings in the Control Panel before starting Outlook once. Prompt for CD Key When Setting Up Outlook 2000 SR-1 from Administrative Installation -------------------------------------------------------- When you set up Outlook 2000 SR-1 on your computer from an administrative installation on a server, you might be prompted for a CD Key. This will occur if the system administrator who created the administrative installation did not enter the CD Key. To solve this problem, ask the system administrator to create a new administrative installation and enter the CD Key in the first dialog box. Once this is done, you will not be prompted for the CD Key when you run Setup from this new administrative installation. Unexpected Message During Installation --------------------------------------------------------- If you get an unexpected message during Outlook setup, and you get the same message when you try setup again, you can create a log file that will be useful to Microsoft Product Support Services in troubleshooting the problem. Once you create the file, you will need to call Microsoft Product Support Services. >>>To create the log file: 1. Click the Start button on the taskbar, and then click Run. 2. In the Open box, type: \SETUP.EXE /L*V C:\VERBOSELOG.TXT where is the location of Setup.exe. For example, if you are installing from a CD-ROM drive, the text you would type might look like: D:\SETUP.EXE /L*V C:\VERBOSELOG.TXT 3. Click OK. Setup will start again and a log file called Verboselog.txt will be created at the root of your C: drive. Installing Outlook 2000 SR-1 Without Removing the Beta 2 Build of Office 2000 --------------------------------------------------------- When starting Outlook, you might receive the following message: Required registry information is missing and this application cannot run. Please rerun Setup to correct this problem. Or, after a few seconds, the program might quit. You might experience either of the above if you installed Outlook 2000 SR-1 without removing the Beta 2 build (2221b) of Office 2000. >>>To remove the Beta 2 build of Office 2000: 1. Click the Start button on the Windows taskbar, point to Settings, and click Control Panel. 2. Double-click the Add/Remove Programs icon. 3. In the list of installed programs, click Microsoft Office 2000 Premium Edition. (This is the Beta 2 version of Office 2000.) 4. Click Add/Remove. 5. Click Remove Office. 6. Click Yes to the prompt confirming that you want to remove. Outlook 2000 SR-1 Shortcut on the Programs Menu Varies According to Your Operating System --------------------------------------------------------- The Outlook 2000 SR-1 shortcut on the Programs menu might have the following problems: 1. It does not self-repair the program. This problem occurs because your operating system does not support Windows Installer shortcuts. Only the following versions of Microsoft Windows support these shortcuts: * Windows 98 * Windows 95 or Microsoft Windows NT version 4 with Internet Explorer 4.01, Service Pack 1, and Active Desktop installed. Note: If you install Internet Explorer 5 on a computer that has Windows 95 or Windows NT version 4 with Internet Explorer 4.01, Service Pack 1, and Active Desktop installed, it will still support Windows Installer shortcuts. 2. It does not install the program on first use. This problem occurs because Installed On First Use is not an option for Outlook in the Selecting Features dialog box during setup. Installed On First Use is not an option because your operating system does not support Windows Installer shortcuts. The operating systems listed under 1. support Windows Installer shortcuts. 3. It does not display a path on the Shortcut tab of the Properties dialog box for the shortcut. This indicates that the shortcut is a Windows Installer shortcut. Windows Installer shortcuts do not directly reference the path of the shortcut target. Instead, they contain a token that the Windows Installer resolves to the path of the shortcut target. The operating systems listed under 1. support Windows Installer shortcuts. Support for the Euro --------------------------------------------------------- Windows 98 includes features that allow you to enter and display the euro symbol. If you use Microsoft Windows 95 or Microsoft Windows NT Workstation version 4.0 with Service Pack 3 or earlier, you might need to update your system to include features that allow users to enter and display the euro symbol. For these feature updates, go to the following addresses: * For Windows 95 http://www.microsoft.com/windows95/downloads/contents /wurecommended/s_wufeatured/w95europatch/ * For Windows NT 4.0 http://www.microsoft.com/windows/downloads/contents /wuarchive/nteuropatch/default.asp?site=ntw * Updated Crypto Service Provider (CSP) for Outlook 2000 SR1 --------------------------------------------------------- This release of the Exchcsp.dll contains bug fixes and improvements for Outlook 2000 SR1. This file will need to be applied if you have run the patch update to SR1 over Outlook 2000 and use encryption in Outlook. It is not necessary to apply this update to Windows 2000. To apply this update, the following steps must be taken: 1. Determine the strength of encryption on your machine. 2. Launch the appropriate CSP installer. 1. Determine the strength of encryption on your machine. Launch Internet Explorer; select the Help menu; select About Internet Explorer. Note the Cipher Strength (40, 56 or 128 bit). That is your encryption strength. 2. Launch the appropriate CSP installer. If the Cipher Strength was 40 or 56 bit, then run out40.exe. If the Cipher Strength was 128 bit, then run out128.exe Out40.exe and out128.exe can be found in the Support\NonW2k folder located at the root of the CD or visit: http://www.windowsupdate.microsoft.com. You can also visit: http://officeupdate.microsoft.com The following file will be updated to the following version number: File Version exchcsp.dll 5.5.3123.0 (for 40- and 56-bit systems) exchcsp.dll 5.5.3123.1 (for 128-bit system) _________________________________________________________ WORKING WITH MICROSOFT Outlook 2000 SR-1 Creator Program Must Be Installed to Import NetManage ECCO Pro or Lotus Organizer Files --------------------------------------------------------- To import into Outlook a Lotus Organizer 2.1 file or a NetManage ECCO Pro file, you must have the program that was used to create the file installed on your computer. For example, to import an ECCO Pro file into Outlook, you must have ECCO Pro installed on your computer. NetMeeting Online Collaboration Feature Requires Windows NT Version 4.0 with Service Pack 4 --------------------------------------------------------- When you use Outlook 2000 SR-1 on Windows NT version 4.0, the Online Collaboration feature, which integrates NetMeeting with the Office 2000 applications, requires that Service Pack 4 or later be installed. Windows Terminal Server Returns Message "You have called your own computer" When Using NetMeeting --------------------------------------------------------- NetMeeting directory servers keep track of who is logged into them by the e-mail address and IP address of each user. The Windows Terminal Server (WTS) has only one IP address. When two users have active sessions on the same WTS, and one user tries to establish a meeting with the other user, it will cause the NetMeeting directory server to return the message "You have called your own computer". If the two users have active sessions on different WTSs, then the organizer will successfully connect to the attendee. Saving a Calendar as a Web Page Creates a New Folder ------------------------------------------------------- When you enter a location for your Calendar to be saved as a Web page, a new folder is created by default with the same name as the file name you enter. So for example, if you save your Calendar as c:\Calendar\Mycalendar.htm the actual saved path will be: c:\Calendar\Mycalendar\Mycalendar.htm Uninstalling Outlook 2000 SR-1 on the Same Computer Running the Exchange Server Causes the Exchange Event Service to Not Restart ------------------------------------------------------- If you install an Outlook 2000 SR-1 client on the same computer as the Exchange Server, and then uninstall that client, you must run the regsvr32 command on the Esconf.dll file. This program is located in the Exchange Server's bin directory, usually c:\exchsvr\bin. Importing Private Mailing Lists from cc:Mail DB8 Post Office Results in Incorrect Addresses. ------------------------------------------------------- This ONLY affects users of Microsoft Outlook Support for Lotus cc:Mail. When you import private mailing lists from a cc:Mail DB8 post office into Outlook, members of the imported mailing lists that aren't also local members of the post office are imported with an incorrect address. For details, see Microsoft Knowledge Base article 219026. cc:Mail Post Office Requires VIM Files in the Path Statement ------------------------------------------------------- If you want to use Outlook to gain access to your cc:Mail post office, you must first put the Lotus Corporation Vendor Independent Messaging (VIM) files and the cc:Mail export utility into your path statement. These files must be installed before you create or use a profile with Outlook support for Lotus cc:Mail. You can currently download the VIM .dll files from http://www2.support.lotus.com/ftp/pub/comm/ccmail /dev_tools/vdlw32.zip. The export utility is shipped with Lotus cc:Mail server. For D8B post offices, the export utility contains the files Export.exe and Ie.ri. For DB6 post offices, the export utility contains Export.exe. The files are typically found in the directory ccadmin, which contains the administration utilities for the post office. Voting Buttons Do Not Appear in Outlook 98 Clients --------------------------------------------------------- When you send a large message with voting buttons to recipients using Outlook 98, the voting buttons will not appear. This can be corrected by reducing the size of the message to less than 50K. You can reduce message size by using plain text as your message format and removing any attachments. Unable to Import High-Encryption Certificates --------------------------------------------------------- When you import high-encryption 128-bit PFX files, you might get the message: "An error has occurred. Unable to import certificate." In order to import high-encryption certificates, you must upgrade as follows: * If you have Windows 95 or 98, install Internet Explorer 5 or later * If you have Windows NT version 4.0 with Service pack 3, install Service Pack 4 Entries in Distribution Lists from the Microsoft Exchange Personal Address Book Are Not Imported to Outlook Contact Distribution Lists --------------------------------------------------------- When you create an Outlook contact distribution list in a contact folder that is on the Exchange server, you are limited to approximately 130 contacts in the distribution list. >>>To work around this limit: 1. Don't import your PAB if prompted to the first time you run Outlook 2000 SR-1. 2. Open the PAB and convert the large distribution list into two or more smaller distribution lists. 3. Import the PAB using the Import and Export command on the File menu. Colors May Not Display Correctly on 256-Color Monitors --------------------------------------------------------- After you view pop-up windows in Help topics, colors for some elements may no longer display correctly on 256-color monitors. For example, the following elements may appear differently on the screen after you view pop-up windows: * Bitmaps * Pictures embedded in files * Office Assistant * Hyperlinks To fix the display problem, change the color palette for your monitor. >>>To change the color palette: 1. Click Start on the Windows taskbar, point to Settings, and then click Control Panel. 2. Double-click the Display icon. 3. On the Settings tab, select an option other than 256 colors. Microsoft recommends that you choose more than 256 colors, if such an option is available. _________________________________________________________ MICROSOFT Outlook 2000 SR-1 HELP ISSUES Outlook Automatically Upgrades Microsoft At Work fax program ------------------------------------------------------- The Help topic "Use the Microsoft At Work fax program with Outlook" incorrectly states that you need to install the Microsoft At Work fax program from the Microsoft Office Web site. Outlook 2000 SR-1 will automatically upgrade the versions of the Microsoft At Work fax program that come with Windows 95 or Windows 98. Obtaining Microsoft Office 2000 Proofing Tools ------------------------------------------------------- Microsoft Office 2000 Proofing Tools is an add-in package for Office 2000 that contains all the language tools Microsoft makes for more than 30 languages. It can be obtained from a licensed reseller. The part and SKU numbers listed in Help are incorrect. See http://www.microsoft.com/office/ for more information on obtaining Office 2000 Proofing Tools. QuickFind Box ------------------------------------------------------- Help topics that refer to the QuickFind box should refer to the Find A Contact box instead. _______________________________________________________ MICROSOFT WINDOWS CE ISSUES Changing E-mail Configurations When Windows CE Is Docked Results in Problems --------------------------------------------------------- If Windows CE Services is running when you attempt to change e-mail service configurations, for example from Corporate or Workgroup to Internet Only, the configuration change will fail. Windows CE Services must be inactive (undock the CE device) before you change e-mail configurations in Outlook. Direct Booking of Resources Not Supported in Outlook Meeting Requests ------------------------------------------------------- Outlook 2000 SR-1 allows you to book resources directly in meeting requests. When these meeting requests are synchronized with a Windows CE device using Windows CE Services versions 2.2 or earlier, the resource may be removed from the meeting location field and may be changed from a resource to a required attendee. Microsoft intends to fix this issue in an upcoming release of Windows CE Services. The update should be available shortly after Office 2000 is released, and will be available on the Windows CE Web site at: http://www.microsoft.com/windowsce/default.asp Distribution Lists Not Supported in Outlook Meeting Requests --------------------------------------------------------- Outlook 2000 SR-1 introduces a new feature that enables you to create distribution lists in contacts folders. These distribution lists can then be invited to a meeting in Outlook meeting requests. Windows CE Services versions 2.2 and earlier do not support distribution lists in Outlook 2000 SR-1. When meeting requests containing attendees that are Outlook distribution lists are synchronized with a Windows CE device using CE Services version 2.2 or earlier, the distribution list may be removed from the meeting request. Microsoft intends to fix this issue in an upcoming release of Windows CE Services. The update should be available shortly after Office 2000 is released, and will be available on the Windows CE Web site at: http://www.microsoft.com/windowsce/default.asp _________________________________________________________ MULTILINGUAL ISSUES Inconsistent Date Format Between Various International Versions --------------------------------------------------------- Because date formats differ between countries, Outlook Calendar cannot accurately distinguish the correct date format for importing and exporting Outlook Calendar forms between countries. For example, forms from countries that use the date format YYMMDD may not import correctly to versions of Outlook Calendar that use a different date format (for example, MMDDYY). _________________________________________________________ ISSUES FOR RIGHT-TO-LEFT LANGUAGE FEATURES Printing Right-to-Left Languages --------------------------------------------------------- Certain printers will require updated printer drivers. Please contact your printer manufacturer if you encounter problems printing. Copying Names When the Text Language Does Not Match the Keyboard Language --------------------------------------------------------- If you copy a name from the address book, or copy a resolved name from the To line or Cc line, the name will not show properly when pasted. Make sure the language of the text matches the keyboard language. Signatures Display Improperly in Some Fonts --------------------------------------------------------- Microsoft recommends that you use Times New Roman, Arial, or Tahoma for signatures. Your signature might not display properly in other fonts. _________________________________________________________ ISSUES FOR ASIAN LANGUAGE FEATURES Possible Display Problems When Using Multiple Asian Fonts --------------------------------------------------------- If you install multiple Asian fonts on non-Asian versions of the Microsoft Windows NT version 4.0 operating system, you might experience display problems, such as very large text, blank text, or very large blank areas occurring in Outlook or in Windows NT. This is a known problem in Windows NT version 4.0 Service Pack 4 that will be fixed in an upcoming Service Pack release for Windows NT version 4.0. _________________________________________________________ ISSUES FOR MICROSOFT VISUAL BASIC FOR APPLICATIONS Security Warning Issued for Code Created by the User --------------------------------------------------------- To avoid seeing repeated security warnings about VBA macros, you must either sign your project or lower your security level to Low. Order of Events --------------------------------------------------------- In the table listing the order of events when a user completes an action, the following entries should be included: AttachmentAdd An attachment is added to an item. AttachmentRead An attachment in an item is opened for reading. BeforeAttachmentSave Before an attachment in an item is saved. BeforeAttachmentSave, Write An item with a new attachment is saved. BeforeCheckNames Before Microsoft Outlook starts resolving names in the recipient collection for an item. Close Event --------------------------------------------------------- The Inspector and Explorer objects support the Close event. Reminder Event --------------------------------------------------------- In addition to AppointmentItems, MailItems, and TaskItems, ContactItems may be associated with a reminder. Startup and Quit Events --------------------------------------------------------- The list of new Events in the Outlook object model does not include the Startup and Quit events. Add Method (CommandBars Collection) --------------------------------------------------------- The Temporary argument is ignored in Microsoft Outlook. You must manually remove any temporary items added to the CommandBars collection before shutting down the program. CreateItem Method --------------------------------------------------------- In the description of the ItemType argument, the list of OlItemType constants should include olDistributionListItem (7). Context Property (CommandBar Object) --------------------------------------------------------- This property returns an empty string and is otherwise unsupported. Selection Property --------------------------------------------------------- The Selection property returns a Selection collection, not an Items collection as stated in the documentation. Default Language for Visual Basic Editor and Microsoft Script Editor --------------------------------------------------------- The Visual Basic Editor and Microsoft Script Editor default to English if the current system code page does not support the user interface language. New Properties (VBA) --------------------------------------------------------- The following are new properties that apply to class modules in standalone projects: * Instancing Property Sets a value that specifies whether you can create instances of a public class outside a project, and if so, how they will behave. Not available at run time. Settings The Instancing property has these settings: Setting Description ------- ----------- 1 Private (default). Other applications are not allowed access to type library information about the class and cannot create instances of it. Private objects are only for use within your component. The Instancing property default varies depending on the project type. Private is the default only for class modules in standalone projects. 2 PublicNotCreatable. Other applications can use objects of this class only if your component creates the objects first. Other applications cannot use the CreateObject function or the New operator to create objects from the class. * Name Property Returns the name used in code to identify a class. Read-only at run time. Syntax object.Name The object placeholder represents an object expression that evaluates to a class. Remarks An object's Name property must start with a letter and can be a maximum of 40 characters long. It can include numbers and underline (_) characters but can't include punctuation or spaces. Although the Name property setting can be a keyword, property name, or the name of another object, this can create conflicts in your code. Use F3 to Find Next Text Occurrence in the Code Window --------------------------------------------------------- Press F3 to find the next occurrence of previously specified search text in the code window, not SHIFT+F4 as stated in the documentation. _________________________________________________________ SCRIPTING, HTML, AND OTHER PROGRAMMING ISSUES System Event Notification System --------------------------------------------------------- For programmers writing to the System Event Notification System (SENS) and the IEventSubscription and IEventSystem interfaces, please see the documentation for these interfaces at MSDN Online (http://msdn.microsoft.com/) or a version of the Platform SDK later than that which shipped with the April MSDN. HTML Reference Documentation --------------------------------------------------------- The latest HTML, DHTML, and CSS documentation is available online from MSDN Online at: http://msdn.microsoft.com/ Internet Explorer Versions and Editing HTML --------------------------------------------------------- Selection works differently in Microsoft Script Editor for sited elements depending on what version of Internet Explorer you have installed. A sited element is any element that has a height or width, such as BUTTON. With Internet Explorer 4.01, selection for sited elements works as follows: * The first click on an element allows you to edit the text within the element. * The second click on an element selects the element. * Double-clicking an element selects the text block within the element. With Internet Explorer 5.0, selection for sited elements works as follows: * The first click on an element selects the element. * The second click on an element allows you to edit the text within the element. * Double-clicking the element brings up the source code for the element. Note: Selection for tables in Internet Explorer 5.0 is the same as it was in Internet Explorer 4.01. Also, Internet Explorer 5.0 preserves white space better than Internet Explorer 4.01 when switching between views in the editor. "Topic Not Found" Topic (Microsoft Script Editor) --------------------------------------------------------- You do not need the MSDN Library or MSDN Library CD to view Help topics for Microsoft Script Editor. If you encounter the "Topic Not Found" topic, try one of the following: * Reinstall Microsoft Script Editor from the Microsoft Office setup. * Insert the Microsoft Office CD into the CD-ROM drive.