Microsoft Outlook Readme File
March 2001
© Microsoft Corporation, 1995-2001. All rights reserved.

This document provides late-breaking or other information that supplements the Microsoft Outlook documentation, and is current as of the date above. After that date, you may find more current information and resources on the Microsoft Office Web site, available from the Help menu by clicking Office on the Web. Additional information, including network and administration issues, can be found on the Office Resource Kit Web site at:

http://www.microsoft.com/office/ork/

For further technical information on Outlook, please search the Microsoft Product Support Services information on the Personal Online Support Web site at:

http://support.microsoft.com/support/

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To view the Readme file on-screen, maximize the browser window. To print the Readme file, click the Print button on the toolbar.

Contents

Installing Outlook
Error message 2355 or Corrupt Cabinet

Working with Outlook
Genius Assistant character no longer installed
Contact subfolders don't display by default in the Address Book
Net Folders are no longer supported
Members of distribution lists aren't imported
Timex Data Link Watch synchronization feature is no longer included
Schedule+ is no longer supported as the primary calendar
Handwriting recognition may not display on the screen when using certain display settings
Folder names in rules must be specified again after upgrading
 Hewlett-Packard OpenMail 5.40 or earlier isn't supported
Compatibility issues with ICQExpress
Microsoft Fax and Symantec WinFax Starter Edition are no longer supported

Multilingual issues
Outlook and Indic languages

Help issues
Help topic: Turn on or off transparent floating toolbars
Help topic: Create a digital dashboard
Help topic: About digital dashboard and Web Parts
Help topic: Create a Web Part by saving to a digital dashboard folder

Installing Outlook

Error message 2355 or Corrupt Cabinet

If during installation of Outlook you receive error message number 2355 or the message text "Corrupt Cabinet," update the version of Microsoft Windows Installer on your computer by running the appropriate executable file found on the installation CD. The following assumes that D:\ is your CD drive. 

For Windows 2000 D:\FILES\SUPPORT\Q282879.EXE
For Windows 98 or Windows Millennium Edition (Me) D:\FILES\SUPPORT\INSTMSI.EXE
For Windows NT 4.0 D:\FILES\SUPPORT\INSTMSIW.EXE

After running the file, restart your computer and begin installation again.

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Working with Outlook

Genius Assistant character no longer installed

Outlook no longer supports the Genius Assistant character. For those who were using this Office Assistant and who are upgrading from Outlook 2000, the Assistant will be switched to the default character, Clippit. Upon upgrading, you can select another Assistant by right-clicking the Assistant, and then clicking Choose Assistant.

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Contact subfolders don't display by default in the Address Book

If you previously used Outlook in the Internet Only configuration, any subfolders that you created under the Contacts folder won't appear by default in the Address Book after you upgrade.

To display a Contacts subfolder in the Outlook Address Book:

  1. In the Folder List, right-click the subfolder, click Properties on the shortcut menu, and then click the Outlook Address Book tab.
  2. Select the Show this folder as an e-mail Address Book check box.
  3. Repeat this procedure for each subfolder that you want to be displayed.

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Net Folders are no longer supported

Information you placed in Net Folders in any previous version of Outlook is still available to you, but not to any other user.

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Members of distribution lists aren't imported

In some situations, members of distribution lists aren't imported into Outlook automatically. To import the distribution list including its members, do one of the following.

Import distribution lists you used in Outlook in the Internet Only configuration

If you never imported these distribution lists into your Contacts folder or your Personal Address Book, before upgrading, do the following:

  1. In Outlook, on the File menu, click Import and Export.
  2. Click Import Internet Mail and Addresses, and then click Next.
  3. Click Outlook Express 4.x, 5.
  4. Clear the Import mail and Import rules check boxes. Leave the Import address book check box selected.
  5. Click Next.
  6. Accept the default settings by clicking Finish.
  7. To save a copy of the import summary to your Inbox, click Save in Inbox.
  8. On the Outlook Bar, click Contacts.
  9. Open the distribution list you imported from Outlook Express, and on the toolbar, click Save and Close.

Import distribution lists, called groups, that you used in Outlook Express

Do one of the following.

To import members during setup:

  1. In the E-mail Upgrade Options dialog box, leave the Upgrade from option selected, and then click Next.
  2. In the message Would you like to import e-mail messages and addresses from Outlook Express, click Yes.

To import members after setup:

  1. On the Outlook File menu, click Import and Export.
  2. Click Import Internet Mail and Addresses, and then click Next.
  3. Click Outlook Express 4.x, 5.
  4. Clear the Import mail and Import rules check boxes. Leave the Import address book check box selected.
  5. Click Next.
  6. Accept the default settings by clicking Finish.
  7. To save a copy of the import summary to your Inbox, click Save in Inbox.

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Timex Data Link Watch synchronization feature is no longer included

Outlook no longer includes the feature for synchronizing with Timex Data Link watches.

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Schedule+ is no longer supported as the primary calendar

Outlook no longer supports Schedule+ as your primary calendar. You can import your Schedule+ data to the Outlook Calendar either when you're prompted to during setup or later by using the Import and Export command. For more information on importing a Schedule+ file, see the Outlook Help topic "Import a Schedule+ file."

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Handwriting recognition may not display on the screen when using certain display settings

If you are using handwriting recognition to enter text, handwriting may not appear on the screen if your computer's display colors are set to 256 colors or if the display font size is set to Large fonts.

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Folder names in rules must be specified again after upgrading

If you used Outlook 2000 in the Internet Only configuration, when you upgrade you must specify the folder name again in any rule that moves or copies items to a folder. 

  1. On the Outlook Bar, click Inbox. 
  2. On the Tools menu, click Rules Wizard. 
  3. In the Apply changes to this folder list, click the Inbox you want. 
  4. In the Apply rules in the following order box, click the rule that you want to modify. 
  5. Click Modify, and then click Next twice.
  6.  In the Rule description box, click the underlined phrase specified folder in the action — either  move it to the specified folder or move a copy to the specified folder — that you're modifying. Click Next.
  7. In the Choose a folder list, click the folder you want to move or copy the items to. Click OK.
  8. Click Finish.

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Hewlett-Packard OpenMail 5.40 or earlier isn't supported

Outlook no longer supports Hewlett Packard OpenMail 5.40 or earlier. 

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Compatibility issues with ICQExpress

Due to compatibility issues between ICQExpress and Outlook, you may not be able to install ICQExpress, or it may be unavailable by default. For more information, search the Microsoft Product Support Services information on the Personal Online Support Web site at:

http://support.microsoft.com/support/ 

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Microsoft Fax and Symantec WinFax Starter Edition are no longer supported

Microsoft Fax (previously known as At Work Fax) and Symantec WinFax Starter Edition are no longer supported. However, Microsoft Windows 2000 supports Fax Service Management. See Windows Help for details.

For information on third-party faxing solutions, contact your system administrator or software vendor.

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Multilingual issues

Outlook and Indic languages

If you are enabling support for the Indic languages, it is recommended that you choose Indic in the Default version of Microsoft Office list in the Microsoft Office Language Settings (on the Start menu, point to Programs, point to Microsoft Office Tools, and then click Microsoft Office Language Settings).

Outlook requires Microsoft Windows 2000 or later for Indic language support. Devanagari and Tamil scripts are fully supported with Windows 2000. In Outlook, you can use Indic languages in e-mail messages only. You cannot use Indic languages for tasks, calendar items, or contacts.

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Help issues

Help topic: Turn on or off transparent floating toolbars

Disregard this Help topic, which documents a toolbar feature that is not available in Outlook 2002.

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Help topic: Create a digital dashboard

The procedures in this topic for creating digital dashboards from Microsoft Outlook or from the Add Network Place Wizard are incorrect. You cannot create a digital dashboard from either Outlook or the Add Network Place Wizard. If you have Microsoft SharePoint Portal Server 2001, you can create a personal dashboard on that server by clicking the Create a new personal dashboard link on the server's dashboard site home page, and then following instructions. For more information on how to create a digital dashboard, download the Digital Dashboard Resource Kit (DDRK), which is available on the Microsoft Digital Dashboard Web site at:

http://www.microsoft.com/business/digitaldashboard/

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Help topic: About digital dashboard and Web Parts

This topic incorrectly states that you can create a digital dashboard from Outlook or from the Add Network Place Wizard. You cannot create a digital dashboard from either Outlook or the Add Network Place Wizard. If you have Microsoft SharePoint Portal Server 2001, you can create a personal dashboard on that server by clicking the Create a new personal dashboard link on the server's dashboard site home page, and then following instructions. For more information on how to create a digital dashboard, download the Digital Dashboard Resource Kit (DDRK), which is available on the Microsoft Digital Dashboard Web site at:

http://www.microsoft.com/business/digitaldashboard/

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Help topic: Create a Web Part by saving to a digital dashboard folder

The information in step 1 of this topic is incorrect. You cannot create a digital dashboard from Outlook or from the Add Network Place Wizard. If you have Microsoft SharePoint Portal Server 2001, you can create a personal dashboard on that server by clicking the Create a new personal dashboard link on the server's dashboard site home page, and then following instructions. For more information on how to create a digital dashboard, download the Digital Dashboard Resource Kit (DDRK), which is available on the Microsoft Digital Dashboard Web site at:

http://www.microsoft.com/business/digitaldashboard/

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