A conflict occurs during an upgrade to Microsoft Windows XP when Equis MetaStock 6.5 is installed on Windows NT 4.0 (with Service Pack 3 or below) and a password is created for the Downloader for Windows program. You should delete the Downloader password before continuing with the upgrade. To delete the Downloader for Windows password: 1. Open the Downloader for Windows program. 2. Under Tool, click Vendor Options. 3. Delete the user name and password, and click OK. You can enter a new password after the upgrade is complete. For more information about this software, visit the manufacturer's Web site. For a list of software supported by this version of Windows, see the Microsoft Windows XP Product Compatibility List at http://www.microsoft.com/isapi/redir.dll?prd=whistler&ar=help&sba=compatible.